Send the written referral and relevant documents to this automated inbox. It receives referral material only; for clinical or administrative requests, call reception on (03) 9526 0244.
Clinical referral pathway
Send a clinical referral
Upload the written referral and relevant documents online, or send them by email or fax.
Online referral
Check the referral before uploading. Please make sure the referral itself clearly includes the patient's current full name, date of birth, address, phone number and email address, together with the referring practitioner's current name, practice, phone number and email address. Before continuing, read the clinical referral collection notice.
Referral upload only. Do not use this upload for general, clinical or administrative enquiries. For appointment, clinical or administrative questions, call reception on (03) 9526 0244.
For normal processing, upload PDF, DOCX, JPG or JPEG, PNG, HEIC or HEIF, and TIF or TIFF, up to 15 MB per file. If a file is different or larger, use email or fax instead.
The button opens Microsoft's document-upload page in a new tab. Microsoft shows a confirmation on screen when the upload finishes but does not send an email receipt. This public website does not receive or store the referral or documents. Uploading does not confirm acceptance or an appointment.
Email and fax alternatives
Fax
Fax the written referral and relevant documents to this number.
Include the reason for referral and the questions you would like addressed. Most supporting information is optional and can follow if needed.
The practice aims to triage referrals and respond to appointment requests within one week. During busy periods, this may take a little longer. Sending a referral does not confirm acceptance or an appointment.
A routine referral is not suitable when a patient needs urgent assessment or treatment. For a time-sensitive, non-emergency referral query, call reception on (03) 9526 0244, Monday to Friday, 9:00 am to 5:00 pm.
Private fees, insurance and rebates
Review clinical referral informationFor practice staff
Authorised practice staff can open the referral folder here. It is not part of sending a referral.